Article Source: The Quay Glasgow
Last Updated: 27 July 2017 16:18
The national tourism organisation’s high quality grading was awarded to the leisure and entertainment complex in recognition of the superb visitor experience they offer.
The Visit Scotland Quality Assurance scheme, which has been developed and improved over 30 years, provides visitors with an independent, impartial and trusted guide to standards. Delivered by a dedicated team of experts who offer scheme members advice and support on how to not only meet visitor expectations but exceed them, the scheme aims to drive standards and encourage excellence whilst helping attractions and businesses and businesses reach their full potential and secure their success. That in turn delivers great results for Scotland’s tourism industry and economy.
The Quay Glasgow has achieved other impressive accolades over the past year by winning the prestigious Scottish Hospitality Award in the category of ‘ Best Shopping Centre/ Entertainment Complex in 2016 and again in 2017.
Simon Corbett, Facilities Manager for The Quay at Cushman & Wakefield, commented: “This Quality Assurance award is a testament to the hard work and dedication of all of the staff at the complex who work tirelessly to continually provide excellent customer service and experiences for customers of all ages. A huge credit goes to our Marketing team which is led by Kat Kennedy of Elektrik Marketing, without her this award would have been impossible”
The award-winning complex, which is managed by Cushman & Wakefield, looks forward to another vibrant season ahead with the opening of new gourmet burger restaurant, The Counter which is the first opening of the chain in the UK and the re-opening of the fantastic Nando’s restaurant which opened recently following a massive refurbishment to enable them to cater for the audience demand in the locale.
The 4 star grading is a great marketing tool and is not only great news for the businesses at The Quay but also for the south side of Glasgow area, as it will help enhance its reputation as a destination which offers entertainment at its best.
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