SSE and LIVELIVE team up to offer mental health and wellbeing support at Lewis Capaldi show
SSE and LIVELIVE have teamed up to offer specialist mental health and wellbeing support to thousands of gig-goers at The SSE Hydro.
Article Source: SSE & LIVELIVE
Last Updated: 7 March 2020 10:09
Scotland’s home of live entertainment played host to one of the most hotly anticipated homecoming shows in recent times with Scotland’s favourite son, Lewis Capaldi, taking to the stage in front of thousands of adoring fans on Thursday night.
In support of the Capaldi-backed LIVELIVE initiative, which aims to provide mental health and wellbeing support to artists, touring crews and music fans, SSE worked with charity Music and You to ensure the ground-breaking services were implemented across the venue.
Fans were able to access support from a qualified team at the venue before, during and after the show. There was also designated help points for anyone struggling emotionally, a safe space for anyone who needed some time out, and a gig buddy system for fans travelling to the show alone.
Venue sponsor SSE was quick to offer its support for the two night Glasgow leg of the UK tour, with a number of warm-hearted SSE customers agreeing to return their SSE Reward lounge passes to allow for the VIP spot to become a designated safe space for gig-goers in need.
The key components of the initiative are:
• A Safe Space for fans to take time out if they are suffering from anxiety and/or panic attacks.
• Buddy System. Fans (particularly those travelling alone) can meet at a designated point before doors open, before the show starts & after the show to connect with other fans and travel home safely together.
• Helpline for fans to contact before, during or after the show
• Help Desk in the LIVELIVE Zone to answer any enquiries. Also the help desk is there to provide information about mental health and the initiative in general.
• Two 10-minute breathwork sessions to occur in the LIVELIVE Zone between support acts (availability based on sign up at the help desk on the night)
Colin Banks, Head of Sponsorship & Reward at SSE, said: “LIVELIVE is a brilliant initiative for musicians and music fans alike and we wanted to help Lewis and Music and You, in any way we could. Thankfully, our desire to support was matched by our customers, with a number of SSE Reward members generously giving up access to our SSE Reward lounges in order for the space to be used as part of the LIVELIVE offering for fans. It’s a truly ground-breaking initiative and something we hope will spark ongoing change in music venues across the world.”
Jack Williamson, Founder of Music & You and co-founder of LIVELIVE said: “We are honoured to be working with SSE, The SSE Hydro and DF Concerts to bring the LIVELIVE initiative to offer emotional support to people attendings Lewis Capaldi’s two sold-out shows at the SSE Hydro. It is great to see The SSE Hydro be the first arena in the world to offer emotional support to fans through this initiative and our hope is that this will become a standard across all shows in the future, providing an inclusive environment to all access needs.”
Sponsored Links
Latest Glasgow News
Find a festive backdrop in Glasgow and the West
From frosty gardens to cosy tearooms, National Trust for Scotland places in Glasgow and the West are offering a host of winter experiences and special events this festive season.
READ MORE
Glaswegians invited to Panto Town as Glasgow 850 finishes with festive flourish
Glaswegians are being urged to embrace the unique spirit of the city's pantomimes with the launch of Get You in Panto Town!
READ MORE
Buchanan Galleries celebrates the season of giving with festive family fun
The magic of Christmas has arrived at Buchanan Galleries, with a heartwarming line-up of festive activities taking place throughout November and December.
READ MORE
Scottish Ballet creates a brand new wee version of the big ballet
Scottish Ballet's Wee Nutcracker is coming to Glasgow's Tramway this December. The beloved festive ballet, The Nutcracker, has been specially adapted for wee ones aged 5+ and their families!
READ MORE
The Wizard Wae The Big Bawz: New adult panto brings comedy to Scotland in January
January needn't be a drag as Scotland's brand-new adult panto, The Wizard Wae The Big Bawz, hits the road, arriving just when the country needs a burst of joy!
READ MORE
Matthew Kelly and George Costigan lead new production of Waiting for Godot at the Citz
Matthew Kelly and George Costigan star as Estragon and Vladimir in a new production of Waiting for Godot, co-produced with Liverpool Everyman & Playhouse and Octagon Theatre Bolton.
READ MORE
Hoolie in the Hydro opens doors to young Gaels for Glasgow 850
More than 1,300 Glasgow schoolchildren are being given the opportunity to access live music as part of a special tie-up between Hoolie in the Hydro and Glasgow 850.
READ MORE
ASN sessions to be held at Winter Wonderland Glasgow Green
Dedicated ASN sessions are to be hosted at Glasgow's Winter Wonderland at Glasgow Green to enable families in need of support to have a festive day out.
READ MORE
77th Glasgow (Disabled) Scouts awarded with highest honour given to volunteer led groups
The 77th Glasgow (Disabled) Scouts has been recognised with The King's Award for Voluntary Service 2025, the highest honour for volunteer-led groups in the UK.
READ MORE
Topgolf celebrating 25 years of fun with a week of deals and prizes
Topgolf's journey started in Watford at the turn of the millennium and has since grown into a global enterprise with more than 100 venues worldwide.
READ MORE
The Doddie Weir match ball delivery is voted Greatest Murrayfield Moment
Doddie Weir’s emotional match ball delivery at Murrayfield in 2017 has been voted the greatest moment in the stadium’s 100-year history, after thousands of fans took part in a nationwide poll.
READ MORE
Glasgow Fort unwraps festive celebrations
Christmas magic is set to return to Glasgow Fort on Thursday 20th November as the centre unveils its seasonal line-up!
READ MORE
Global fashion brand Stradivarius opens first Glasgow store at Silverburn
Scotland's leading retail and leisure destination, Silverburn, opens Glasgow's first-ever Stradivarius store, further elevating its fashion offering.
READ MORE
Boney M ft Maizie and Newton Faulkner join Fun For Life Fest lineup
Boney M featuring Maizie Williams are set to co-headline the Fun For Life Fest on Saturday 16 May 2026, with Newton Faulkner also joining the line up.
READ MORE
Trafalgar Entertainment becomes official sponsor of Box Office Radio
Global live entertainment company – Trafalgar Entertainment – has become the official sponsor of Box Office Radio.
READ MORE
New book launches in Busby by local author, Marissa McCudden
Debut author, Marissa McCudden, has launched her new book, 'There's Lots of Different Types of Clever' with illustrator, Michael Spy on Amazon.
READ MORE
Much loved classic Scottish play, The Steamie, is set to return to venues in 2026
The Steamie has been scrubbed up ahead of making a return to theatres across the country next year as part of an exciting new chapter in its long-standing story in the theatre landscape.
READ MORE
Medea to tour Scotland in 2026
Bard in the Botanics will be launching their 25th Anniversary year with a Scotland-wide tour of their award-winning version of Medea, by Kathy McKean (after Euripides).
READ MORE
The Ivy Buchanan Street unveils festive set menu for 2025
From traditional Turkey Ballotine to a tangy Tamarind Beetroot & Endive Salad the festive set menu brings the best of festive flavours, reimagined by The Ivy across two or three courses.
READ MORE
Glasgow will shine bright this Christmas with a new city centre lighting trail
Glasgow's Christmas lights are a much-loved tradition, and this year they will shine brighter than ever with a brand-new Christmas lighting trail set to illuminate the city centre from 20 November!
READ MORE
KOCHCHI expands to Glasgow, bringing Sri Lankan heat to the West End
The West End will welcome KOCHCHI, the award-winning Sri Lankan street food brand, as it opens its first standalone restaurant in the former The Hanoi Bike Shop on Ruthven Lane.
READ MORE
Imagine Theatre prepares for an exciting season of pantomimes across Scotland
Imagine Theatre proudly presents a spectacular lineup of family pantomimes across Scotland bursting with laughter, music, sparkle, and dance starring some of Scotland's best-loved entertainers!
READ MORE
Marti Pellow stars as Scrooge in a major new musical production coming to Glasgow in 2026
The pop prince and former frontman of Wet Wet Wet realises his life-long dream of bringing the iconic Christmas Carol character to life on a major stage!
READ MORE
Behind the Beans: Cast of Pavilion Panto, Jock and the Beanstalk, visit the oldest sweet shop in Glasgow
The cast of much-anticipated Pavilion panto Jock & the Beanstalk were spotted out and about at the Barras this afternoon, with a visit to Glickman's to sample their famous jelly beans!
READ MORE
Step into the magic at Dobbies Garden Centres
Dobbies Garden Centres has a fantastic line up of Santa’s Grotto and Quiet Grotto experiences, with an exciting North Pole adventure inspired theme, running from 23rd November - 24th December.
READ MORE
Tesla Cybertruck lands at Silverburn... come and see the future
Glasgow EV enthusiasts are in for a treat this week as the famous Tesla Cybertruck has arrived at Silverburn, Scotland’s leading retail and leisure destination.
READ MORE
Scottish Ensemble announce projects for Spring and Summer 2026
Scottish Ensemble, a pioneering collective of musicians championing music for strings, announces its series of events for Spring/Summer 2026.
READ MORE
Glasgow Film Festival reveals first titles for 2026
Scotland's biggest film festival has confirmed its highly anticipated Retrospective Programme, which gives audiences the chance to catch classic films back on the big screen for free.
READ MORE
Sir Billy Connolly award applications open for Glasgow International Comedy Festival 2026
Glasgow International Comedy Festival has opened applications for its prestigious Sir Billy Connolly Spirit of Glasgow Award with acts, venues and staff in 2026's festival encouraged to apply now.
READ MORE
Flight Club Launches BRAND NEW Game Inspired by a Party Classic
This week, Flight Club, the lively cocktail and Social Darts bar, is launching a brand-new game, available to play in all venues for the first time on Friday, 14th November.
READ MORESponsored Links
Sponsored Links