St. Enoch Centre launches quiet room for autistic people

Glasgow’s St. Enoch Centre has opened a dedicated space to support autistic people and those with learning disabilities and sensory conditions.

St. Enoch Centre launches quiet room for autistic people

Article Source: St. Enoch Centre
First Published: 30 January 2018 19:20
Updated: 30 January 2018 19:20

The launch of its quiet and safe room is a first for the city’s shopping centres.

Over the past 18 months, St. Enoch Centre has been working with support organisations and carefully assessing the requirements of customers with specialist needs, including autistic people, who can sometimes find the crowds and sensory aspects associated with shopping to be overwhelming.

Careful consideration and planning has gone into the quiet space which is a small room that has been simply furnished and decorated in soothing colours, designed to provide a quiet sanctuary where those individuals can take time out with their families.

The opening of the new space is the latest development from the centre, which recently held quiet sessions to cater for people with specialist needs at its popular Christmas Grotto. Key members of customer facing staff at St. Enoch’s have also undergone training with Scottish Autism as part of the centre’s commitment to provide an enjoyable shopping experience for all customers. The training was designed to ensure all staff have an understanding of autism and looked at key characteristics of autism, different ways of thinking as well as the impact of senses.

Joining St. Enoch staff to launch the quiet and safe room were representatives from Scottish Autism including Wallace, the charity’s mascot. Dedicated to enabling autistic people to lead full and enriched lives, Scottish Autism has been selected as the centre’s 2018 charity partner.

As part of the partnership, St. Enoch hopes to help raise awareness as well as funds to support the charity’s range of services which include Autism Advisors as well as its online programme, Right Click. Funds will also go to support Scottish Autism’s telephone Advice Line which received over 1,900 calls last year, half of which were from the West of Scotland. The centre hopes to learn from the charity to continuously improve its services and ensure it meets the varied needs of different shoppers.

Advisors from Scottish Autism will be in-centre on the weekend of the 3 and 4 of February as part of the launch.

Commenting, Karen Wilson, Fundraising Manager at Scottish Autism, said: “We are delighted to be chosen as St. Enoch Centre’s charity partner for 2018. This is our 50th anniversary year which is a fantastic time to work in partnership with the centre staff to raise awareness of autism, and raise funds to support our activities. The development of the new quiet and safe room will provide a relaxed environment for autistic people and their families as bright lights, music and smells in a shopping centre can be overwhelming.

“This new initiative, along with the autism awareness training we are providing for the centre’s staff, is a really positive development in enhancing the lives of autistic people and those with learning disabilities and sensory conditions.”


General Manager at St. Enoch Centre, Anne Ledgerwood, commented: “We understand that shoppers have different needs and for many individuals and families the environment can be quite overwhelming, so to be able to offer a space for people to take some time out has been a goal of ours for a long time.

“A lot of planning and consideration has gone into the launch of the facilities but we understand that we are still in the early stages and we would be grateful for any feedback from customers using the services.

“We are delighted to announce Scottish Autism as our charity partner for this year and are looking forward to helping support such a fantastic cause while sharing important messages about Autism. The services, support and assistance Scottish Autism offers individuals and families throughout Scotland is fantastic and we are excited to work with them, using their skills and knowledge to help shape our services so that they effectively meet the needs of our different shoppers.”


The launch of the quiet and safe space supports Glasgow City Council in its ambition to make Glasgow the first autism-friendly city in the UK and key members of staff from the centre have been working with the council, attending Autism friendly workshops and focus groups as part of the council’s development. The wider city plans include initially developing parts of Glasgow with high footfall into autism-friendly areas.

Councillor Susan Aitken, Leader of Glasgow City Council and City Convener for Inclusive Economic Growth, said: “I am delighted to see the creation of a quiet and safe room at St. Enoch Centre. The centre has been a great supporter and partner in our efforts to make the city centre autism-friendly. I am sure the new room will be a fantastic asset for both the centre and Glasgow, making a trip here even more attractive for the people of Glasgow and our visitors.”

The quiet and safe space will be open seven days a week during the centre’s opening hours. When using the room for the first time, customers must register at customer services on the first floor. Advanced registrations can be taken by calling 0141 204 3900.

The Scottish Autism advisors will be in-centre from 10am-2pm on Saturday 3 February and Sunday 4 February.

Latest Glasgow News

As Greece inspires the latest menu, Six by Nico prepares a feast fit for a Goddess

As Greece inspires the latest menu, Six by Nico prepares a feast fit for a Goddess

Six by Nico's team has harnessed the power of ancient Greek mythology to create a Mediterranean masterpiece of powerful proportions!

First Published: 12th August 2022
Glasgow is one of seven cities shortlisted to host the 2023 Eurovision Song Contest

Glasgow is one of seven cities shortlisted to host the 2023 Eurovision Song Contest

Glasgow will join Birmingham, Leeds, Liverpool, Manchester, Newcastle and Sheffield in going through to the next stage of the Host City process.

First Published: 12th August 2022
Glasgow Cocktail Week unveils programme of events including Disco Brunch, Cocktail Cantina Truck and masterclasses

Glasgow Cocktail Week unveils programme of events including Disco Brunch, Cocktail Cantina Truck and masterclasses

Glasgow's biggest cocktail celebration is bringing the party next month as it announces its cocktail-bursting event programme that will take centre stage during the festival.

First Published: 12th August 2022
Cocktail pop up is back at Eusebi Deli and Restaurant this weekend with new Negroni flight

Cocktail pop up is back at Eusebi Deli and Restaurant this weekend with new Negroni flight

This Saturday 13th August, from 1-4pm, Glasgow's Eusebi Deli and Restaurant is hosting a new cocktail pop-up in collaboration with stylish Vermouth brand, CUCIELO.

First Published: 11th August 2022
Glasgow golf facility that will revamp the sport set to launch in Summer 2023

Glasgow golf facility that will revamp the sport set to launch in Summer 2023

The R&A, golf's governing body, has revealed the name of its brand new golf concept that will open in Glasgow next summer.

First Published: 11th August 2022
Get back to school ready at Buchanan Galleries

Get back to school ready at Buchanan Galleries

Buchanan Galleries has made it easier for families to get 'back-to-school' ready with all the essentials from high-street brands at great prices.

First Published: 11th August 2022
itison announces multi million pound investment in major events

itison announces multi million pound investment in major events

itison has announced it is investing £4M to bring GlasGLOW and Elfingrove, its flagship winter events, back to the city, lighting up the west end through the darker months!

First Published: 11th August 2022
New daffodil mural marks the 50th anniversary of Govan Housing Association

New daffodil mural marks the 50th anniversary of Govan Housing Association

A striking new artwork celebrating life in Glasgow's Govan has been revealed to mark the 50th anniversary of Govan Housing Association.

First Published: 11th August 2022
Women In Rock heads to Giffnock

Women In Rock heads to Giffnock

Women In Rock, the ultimate celebration of the greatest female anthems heads to Eastwood Park Theatre this month!

First Published: 11th August 2022
Edinburgh Gin partner with the best bars in Glasgow

Edinburgh Gin partner with the best bars in Glasgow

Discover the taste of Edinburgh Gin with creative new cocktails hitting Glasgow’s favourite bars.

First Published: 8th August 2022
West end in line for a sweet treat as local entrepreneurs launch Portuguese style bakery

West end in line for a sweet treat as local entrepreneurs launch Portuguese style bakery

Glasgow's west end will be home to Scotland's first specialist Pastelaria – a Portuguese Pastel de Nata bakery - this week, as an entrepreneurial couple open up their new shop on Byres Road.

First Published: 10th August 2022
Magners is offering free garden parties to fans in Glasgow

Magners is offering free garden parties to fans in Glasgow

Magners and Roman Kemp invite fans to some of Glasgow's must beautiful back gardens!

First Published: 10th August 2022
The Foodies Festival prepares for first time visit to Glasgow

The Foodies Festival prepares for first time visit to Glasgow

The Foodies Festival (Gastro-Glasto) – the biggest touring gourmet food festival in the UK – arrives in Rouken Glen Park, Glasgow, from the 12th - 14th August.

First Published: 10th August 2022
Green Space Dark Skies announces Ben Nevis as Scottish location in Finale Event

Green Space Dark Skies announces Ben Nevis as Scottish location in Finale Event

On Saturday 10 September, Ben Nevis in the Glen Coe National Scenic Area (NSA) will provide the backdrop to the last Scottish Green Space Dark Skies outdoor artworks.

First Published: 9th August 2022
Finalists Revealed for The Scottish Bar & Pub Awards 2022

Finalists Revealed for The Scottish Bar & Pub Awards 2022

Over 75 leading finalists have been revealed today for The Scottish Bar & Pub Awards 2022.

First Published: 9th August 2022
Family entertainment favourites Funbox say farewell with final Glasgow show

Family entertainment favourites Funbox say farewell with final Glasgow show

After seven years of putting smiles on the faces of adults and children alike, family entertainment favourites Funbox have announced their final show at The Glasgow Royal Concert Hall.

First Published: 5th August 2022
Brilliant listener numbers in latest result for Clyde 1 and Clyde 2

Brilliant listener numbers in latest result for Clyde 1 and Clyde 2

Clyde 1 and Clyde 2 have seen listener figures continue to grow with a fantastic set of results in the latest RAJAR figures.

First Published: 4th August 2022
Glasgow Clyde College read minds to find perfect course for new students

Glasgow Clyde College read minds to find perfect course for new students

With Scottish students receiving their exam results next week, Glasgow Clyde College aims to help those who aren't sure about what's next.

First Published: 4th August 2022
Green Space Dark Skies: The team of artists working with local communities to bring events to life

Green Space Dark Skies: The team of artists working with local communities to bring events to life

Green Space Dark Skies, produced by Walk the Plank and commissioned by UNBOXED: Creativity in the UK, has revealed the artists who will bring Scotland's August events to life!

First Published: 4th August 2022
Conifox Adventure Park officially breaks world record for the Longest Inflatable Assault Course

Conifox Adventure Park officially breaks world record for the Longest Inflatable Assault Course

Conifox Adventure Park has today confirmed that they have officially broken a world record for the longest inflatable assault course which sits at a mammoth 568 metres.

First Published: 4th August 2022
PATRON Partners with Kelvingrove Cafe to Celebrate Paloma Month

PATRON Partners with Kelvingrove Cafe to Celebrate Paloma Month

Leading cocktail bar and brasserie Kelvingrove Café has launched a new menu dedicated to refreshing Paloma cocktails and an exclusive party to mark PATRÓN Paloma Month.

First Published: 3rd August 2022
Irn Bru launches Sunshine Service

Irn Bru launches Sunshine Service

From the Costa Del Leith to the Clyde Riviera, IRN-BRU is set to deliver deckchairs and ice-cold cans to Scottish sun-seekers!

First Published: 3rd August 2022
Isle of Arran Music School Pipe Band tune up for a set of firsts!

Isle of Arran Music School Pipe Band tune up for a set of firsts!

The Isle of Arran Music School Pipe Band is making its way to Glasgow this August to tune up for a week full of firsts for the young band.

First Published: 3rd August 2022
Glasgow Life seeks views on reopening more community venues across the city

Glasgow Life seeks views on reopening more community venues across the city

Previous let and leaseholders, local organisations and the public are being asked about their current and future needs to allow Glasgow Life to present options for reopening more community venues.

First Published: 2nd August 2022
Merchant City Festival celebrates 2022 success

Merchant City Festival celebrates 2022 success

The iconic Merchant City Festival has drawn to a close after an incredible weekend of entertainment.

First Published: 1st August 2022
The South, featuring members of The Beautiful South, bring their 2022 tour to Scotland in September

The South, featuring members of The Beautiful South, bring their 2022 tour to Scotland in September

Celebrating the Beautiful South legacy and great songs of their own, The South will bring their 2022 tour to Glasgow and Glenrothes in September!

First Published: 30th July 2022
Clyde 1 to host a Live & Up Close homecoming gig for Tom Walker thanks to Radisson RED Glasgow

Clyde 1 to host a Live & Up Close homecoming gig for Tom Walker thanks to Radisson RED Glasgow

Tom Walker, is set to perform an exclusive, 'Live & Up Close' gig for a lucky Clyde 1 audience, as part of an exciting partnership between Clyde 1 and Radisson RED, Glasgow.

First Published: 29th July 2022
Lifelike T Rex takes to the streets of Glasgow to launch Dinosaur World Live

Lifelike T Rex takes to the streets of Glasgow to launch Dinosaur World Live

A lifelike T-Rex showed its appreciation for Glasgow by donning the unofficial symbol of the city in the form of a traffic cone during a visit to the city!

First Published: 29th July 2022
An online one stop shop for Glasgow tourists goes live

An online one stop shop for Glasgow tourists goes live

City Sightseeing Glasgow has launched an online marketplace offering a range of Glasgow experience packages making it easier for visitors to enjoy the best the city has to offer!

First Published: 28th July 2022
CASK in the glory of Glasgow with the Summer Beer Festival at ALDI

CASK in the glory of Glasgow with the Summer Beer Festival at ALDI

Aldi Scotland is offering beer lovers the chance to taste Glasgow Beer Works' exclusive new flavours in Aldi Scotland's 27th annual Summer Beer Festival.

First Published: 28th July 2022

Sponsored Links

Popular Events

Rally Roon The Rangers
From the team that brought you Singin I’m No A Billy I’m A Tim, and Witches Fae Easterhoose comes: Rally Roon The Rangers, the HILARIOUS true blue comedy by Ned Sollid!
Circus Extreme
This year a death-defying and extreme circus is descending on the UK! Don't miss Circus Extreme at Silverburn between the 29th July and 14th August!
Scottish Invertebrate Show
Invert Shows UK return to Scotland with their Invertebrate Show on Sunday 14th August where you can meet and purchase a variety of weird and wonderful bugs!
Codonas Summer Funfair and Giant Sand Pit
Codonas Funfairs are in residence all summer at the Riverside Museum with their Summer Funfair and Giant Sand Pit!
Festival Village: Merchant City
The City Centre beer garden, Festival Village: Merchant City, is back and better than ever for summer with a new menu, fresh look and all-new boozy slushies!

Popular Venues

Kelvingrove Art Gallery and Museum King's Theatre Glasgow King Tut's Wah Wah Hut O2 Academy Glasgow SEC Armadillo Theatre Royal Glasgow The Pavilion Theatre Glasgow The Glasgow Barrowland Ballroom The Glasgow Royal Concert Hall The OVO Hydro